

To Enhance Staff Satisfaction And Retention
BOOK
Available through the publisher:
Call Xlibris Corp at 1-888-795-4274
ext.276 or
visit website at www.Xlibris.com
ISBN: 1-4257-4918-6 (Trade Paperback)
ISBN: 1-4257-4922-4 (Hardback)
Pages: 49
This book reviews several tips that will assist leaders to create and
sustain positive work environments, thus driving high staff and customer
satisfaction. Retaining employees, especially top talent is a competitive
advantage. These insights will enable leaders to inspire themselves and
others to achieve optimum results and become an employer of choice.
The following is a sampling of several important themes found in the book:
- How to create a motivating environment
- Strategies to effectively lead change efforts
- Creating a climate of open communications
- How to effectively delegate
- Building staff confidence
- Developing effective teams
- Putting people first
- Developing accountable team members
- Upgrading talent
- How to earn respect
- and much more!
Testimonial About Leadership Tips
"The leadership tips are for leaders who truly believe that people
are the company's most valuable asset. Bob Cooper's book will help
to reinforce the ideals of Open Communication, Teamwork and Empowerment
of your staff."
- Georges Joseph,
District Sales Manager
Takeda Pharmaceuticals America
Ordering Information
Call Xlibris Corp 1-888-795-4274 ext.276 or visit website at www.Xlibris.com
PRESENTATION
RL Cooper Associates is Proud to Announce a New Program
“10 Leadership Tips That Enhance Staff Satisfaction And Retention”
Target Audience: Leaders interested in learning specific and proven tips that enhance staff satisfaction and retention, thus optimizing customer satisfaction.
Overview: This 90 minute interactive program will review 10 tips that are based on Bob Cooper’s book – “Leadership Tips To Enhance Staff Satisfaction And Retention.” Participants will learn best practices in retaining employees and offer insights that will enable leaders to inspire themselves and others to achieve optimum results and become an employer of choice.
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